Results — Ecosysflow | Medspa Client Reactivation Examples
How the system actually works

What reactivation looks like
for a medspa like yours.

Below are 3 realistic scenarios based on how our system performs — built from what we know works with medspa client lists. Not case studies. Clear examples so you understand exactly what to expect.

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These are illustrative examples, not client testimonials. We're transparent about where we are — and our $5,000 guarantee backs every engagement regardless.
Typical medspa · 400 client records · 6 months running
The starting point
Owner has 400 clients in Aesthetic Record. 38% haven't returned in 5+ months. No follow-up system. Revenue feels stuck despite a full schedule.
What changes after the system is live
Week 1–2 — First sequence sentReplies coming in
Week 3–4 — Bookings fillRevenue attributed
Month 3 — Rebooking rateUp 20–30 pts
Month 6 — Visit frequency1.9 → 3.2+ / yr
$0
Ad spend needed
48hrs
To first send
$5K
Guaranteed / 90 days
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Honest note: We're an early-stage service. The 3 examples below are realistic projections based on medspa industry data and how our system is designed to work — not published case studies. Our $5,000 / 90-day guarantee means you risk nothing finding out if it works for you.
1
We audit your list
Free 15-min call. We calculate how much lapsed revenue sits in your Aesthetic Record right now.
2
We build the system
Sequences written in your voice. TCI calculates each client's optimal rebooking window. Live in 48hrs.
3
Clients come back
SMS goes out at the clinically right moment. Replies hit your booking link. You collect the revenue.
4
Guaranteed or refunded
$5,000 in 90 days or every dollar back. Tracked in dashboard. No arguing. 5 business days.
Treatment Cycle Intelligence™ Client Retention Automation $5,000 Revenue Guarantee Aesthetic Record Integration Compliance Pulse™ Vial Waste Recovery Treatment Cycle Intelligence™ Client Retention Automation $5,000 Revenue Guarantee Aesthetic Record Integration Compliance Pulse™ Vial Waste Recovery
3 realistic scenarios

Pick the one that looks
most like your medspa.

Each example shows a different medspa type, the problem they'd typically have, what we'd build, and what the outcome would realistically look like.

1
Example · Botox-focused medspa
The solo injector sitting on a gold mine she's never touched
~$18K
Est. recoverable / yr
200
Lapsed clients
~14 days
To first bookings
$0
Ad spend
The situation

She's a solo injector. 200+ past Botox clients in Aesthetic Record. No CRM. No follow-up. Clients finish a treatment and disappear — she assumes they moved on or found someone cheaper.


In reality: most of them just hit week 11, felt their Botox fading, and had no reminder or reason to rebook. They'd have come back if she'd reached out at the right moment.


On 200 clients at $320 avg. ticket — that's a lapsed list worth ~$64K if each returns just once a year.

What we build for her
  • Sync her Aesthetic Record — TCI reads every completed Botox treatment date automatically
  • Calculate week 11 for each client — the exact window Botox metabolises and clients feel the fade
  • Write a single SMS in her voice — warm, personal, clinical — no discount required
  • Stagger the send across 3 days to match her solo appointment capacity
  • Tier 2 follow-up fires automatically for non-responders 6 days later
  • Every new Botox client enters the sequence automatically going forward
What realistically happens
~$6,000–$9,000
Estimated revenue from first 90-day campaign
  • Roughly 15–25% of lapsed clients respond to the first sequence
  • At $320 avg. ticket that's 30–55 bookings from one campaign
  • No discounts — the timing of the message does the work
  • System runs itself after setup — she's treating, not texting

Every new client she treats enters the sequence automatically. The system compounds month over month without extra effort.
2
Example · Multi-service medspa
The owner spending $2K/month on ads while $80K sits in her existing list
~$80K
Est. lapsed list value
480
Total client records
~$9,200
Est. annual vial waste
3.7×
Est. ROI vs plan cost
The situation

She runs a busy multi-service medspa — Botox, filler, laser, and a growing membership programme. Revenue looks good on the surface. Underneath: 38% of clients visit once and vanish, Meta ads are costing $2,000/month with diminishing returns, and she has no idea how much vial waste is happening.


At year-end she discovers $9,200 in opened vials she can't charge for. By then the money is already gone.


480 clients × $415 avg. ticket × 38% lapsed = ~$75,000 sitting untouched in her own database.

What we build for her
  • Full 3-tier TCI system — Botox at week 11, Sculptra at month 5, laser by seasonal window
  • Revenue tracking dashboard — every booking tagged and timestamped
  • Vial waste log activated — shows waste in dollars, updated monthly
  • 7-day demand forecast — tells her when to batch appointments to reduce open-vial risk
  • Membership win-back sequence fires within 48hrs of every cancellation
  • Compliance SOP for her state — quarterly attorney review included on Elite
What realistically happens
~$22K–$35K
Estimated revenue recovered in first 90 days across all sequences
  • Multiple treatment sequences running simultaneously — Botox, filler, laser all targeted
  • Membership win-backs typically add $1,500–$3,000/month in new recurring revenue
  • Vial waste drops significantly once demand forecasting is in place
  • She opens the dashboard once a week instead of reconciling spreadsheets

At 3.7× ROI on the Growth plan, this system pays for itself in the first 2–3 weeks of revenue.
3
Example · Established medspa with memberships
The owner who wants recurring revenue — not just one-off reactivations
1.9→3.4
Visits/yr lift
$624→$1,118
Annual value/client
~79%
Est. rebooking rate
+$70K
Est. extra revenue / yr
The situation

She's been running her medspa for 4+ years. Strong reputation, loyal clients, solid revenue. But visit frequency is low — clients average 1.9 visits per year when the clinical cadence suggests 3–4.


She's also losing 8–12 membership holders per month with no win-back process. Every cancellation is just accepted. She's never calculated what that costs over 12 months.


The difference between 1.9 and 3.4 visits/year across 380 active clients at $580 avg. ticket is ~$70,000 in annual revenue — sitting on the table.

What we build for her
  • TCI sequences deployed across every active client — not just lapsed, but all of them
  • Every treatment type gets its own biological timing window — nothing generic
  • Membership cancellation trigger — win-back sequence fires within 48hrs of every cancellation
  • Upsell sequence at visit 3 — clients get a membership upgrade offer automatically
  • A/B testing on message angles — we find what converts best for her client base
  • Monthly performance report — rebooking rate, per-client annual value, attribution
What realistically happens
1.9 → 3.4+
Projected visits per active client per year after 6 months
  • Per-client annual value lifts from ~$624 to ~$1,118 — same clients, more frequent visits
  • Membership churn slows — win-back sequences typically recover 35–45% of cancellations
  • No ad spend required at any point — the existing base does the work
  • Results compound — every month more clients enter the automated flow

Month 1 shows results. Month 6 shows a fundamentally different business — same clients, dramatically higher revenue per client.
What the message actually looks like

Not a blast. Not a promo.
A personal, timed message.

This is what the SMS looks like for a Botox client at week 11. Written in your voice. Sent at the exact moment she's feeling the fade. No discount. No pressure. Just the right message at the right time.

Generic blast"Hey! It's been a while. Book now and get 15% off your next Botox appointment 💉"
TCI-timed message"Hi Sarah — it's been about 11 weeks since your last Botox with us. Most clients start to notice movement coming back around now. Want me to grab you a spot this week?" — Dr. Lauren

The difference isn't the offer — it's the timing and the specificity. Your client feels seen, not sold to. That's why our response rates are 15–30% vs 2–4% for generic email blasts.

Text Message
Dr. Lauren's Medspa
Today 10:14 AM
Hi Sarah — it's been about 11 weeks since your last Botox with us. Most clients start to notice movement coming back around now. Want me to grab you a spot this week?
— Dr. Lauren ✨
10:31 AM
Yes! Can I come Thursday?
10:33 AM
Thursday at 2pm works perfectly. I'll send you the booking link now 🙌
iMessage · Delivered
What's included

Everything built for you.
Nothing left to figure out.

On the free audit call we calculate your specific lapsed revenue number. If it makes sense, here's exactly what we build — and what you never have to touch.

See full pricing & plans →

Treatment Cycle Intelligence™

Reads your Aesthetic Record and calculates the optimal rebooking window for each client by treatment type. Botox at week 11. Sculptra at month 5. Laser by season. Automatic.

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SMS sequences written in your voice

We write every message. You approve. They sound like you — personal, clinical, warm. Clients reply because it feels genuine.

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Revenue tracking dashboard

Every booking from a sequence is tagged and attributed. Open it, see the number, close the laptop. No more Tuesday-night spreadsheet reconciliation.

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Vial waste log + 7-day forecast

Shows your monthly waste in dollars and predicts demand 7 days ahead. Batch high-vial appointments intelligently. Stop discovering the problem at year-end.

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Compliance SOP for your state

State-specific SOPs built from board guidance and reviewed quarterly by a medspa attorney. Confidence on demand — not anxiety.

We're early. That's exactly why the guarantee exists.
We don't have a library of published case studies yet — we're transparent about that. What we do have is a system built on how medspa client behaviour actually works, and a $5,000 / 90-day guarantee that puts our money where our mouth is. If you don't see at least $5,000 in attributable reactivation revenue within 90 days, you get every dollar back. Revenue tracked in your dashboard — tagged, timestamped, no arguing.
Full cash refund Keep all sequences Tracked in-dashboard No questions asked 5 business days Full guarantee terms →

Which example looked like
your medspa?

Book a free 15-minute audit. We'll look at your Aesthetic Record, calculate your specific lapsed revenue number, and show you exactly which scenario applies. No obligation. No pitch. Just the number.

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